Skip to main content
Jennandcophoto
Participant
May 6, 2015
Answered

I have the CC and LR monthly membership and I'm trying to download the new LR6 on my Mac. The error I receive is "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supported pla

  • May 6, 2015
  • 2 replies
  • 168 views

I have the CC and LR monthly membership and I'm trying to download the new LR6 on my Mac. The error I receive is "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supported platforms." I've verified my system requirements and LR should be supported. Not sure what else to do as I cannot download.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Jenn,

Please refer to the help document below to check the technical specifications for the Lightroom app:

System requirements

Regards,

Sheena

2 replies

Ned Murphy
Legend
May 6, 2015

What are your system specifications?  How do they compare to...


Windows


•Intel® or AMD processor with 64-bit support*
•Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
•2 GB of RAM (4 GB recommended)
•2 GB of available hard-disk space
•DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version
•OpenGL 3.3 and DirectX 10-capable video adapter for GPU-related functionality
•Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†


Mac OS


•Multicore Intel processor with 64-bit support*
•Mac OS X 10.8, 10.9, or 10.10
•2 GB of RAM (4 GB recommended)
•2 GB of available hard-disk space
•DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version
•OpenGL 3.3–capable video adapter for GPU-related functionality
•Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 6, 2015

Hi Jenn,

Please refer to the help document below to check the technical specifications for the Lightroom app:

System requirements

Regards,

Sheena