I have the Creative Cloud Pro subscription. I also have had my education status is confirmed. Why am I being charged $113.49 /month when the the education price is $69.99/month.

I submitted all the relevant information in January to Adobe to get my education status confirmed for 2026. I have been had the education status since 2023. I have the confirmation email confirming my status - received 30/01/2026. In 2025 the switch was automatically made. 2026 it has not. I am paying S113.49 not the education price of $54.99/month or even $69.99/month. When I go into change the plan it says I need to confirm my education status again. I am being over charged and would like to know how to fix this.