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Participant
August 10, 2018
Answered

i have this problem every single time i try to sign on after 30 days

  • August 10, 2018
  • 5 replies
  • 426 views

i pay monthly and yet y'all hack into my computer to fix the issue but y'all keep having the 30 activated on my account when i pay monthly and i HATE having to deal with this every time.

This topic has been closed for replies.
Correct answer Kanikas

Hi there,

Sory for a late response!

I assume that you want to know about the Creative Cloud trying to validate the software every 30 days.

Please refer the link for more information: Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps

Hope this answers your question. Feel free to update the thread if you were looking for an answer to a different question.

Thanks

Kanika

5 replies

Participant
September 2, 2023

I want to download and install the app. Adobe  Acrobat

kglad
Community Expert
Community Expert
September 2, 2023

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
August 23, 2018

Hi there,

Sory for a late response!

I assume that you want to know about the Creative Cloud trying to validate the software every 30 days.

Please refer the link for more information: Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps

Hope this answers your question. Feel free to update the thread if you were looking for an answer to a different question.

Thanks

Kanika

Abambo
Community Expert
Community Expert
August 15, 2018

I do not understand the issue?

ABAMBO | Hard- and Software Engineer | Photographer
Bani Verma
Community Manager
Community Manager
August 15, 2018

Moving this query to Adobe Creative Cloud​ community.

kglad
Community Expert
Community Expert
August 10, 2018

these are user-to-user forums.  do you have a question for other users?