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sarahm33768427
Participant
March 9, 2020
Question

I have to keep signing in to CC

  • March 9, 2020
  • 1 reply
  • 168 views

I keep having issues with the CC making me sign in a million times. I have been working on something for 20 minutes and it has made me sign in 5 times already. It then has to send the code to my phone and is really making it hard to get anything done if I have to keep signing in every 5 minutes. Any ideas? I have already uninstalled and reinstalled the CC app.

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 9, 2020

    Do you have the latest updates for Creative Cloud desktop app?

    See this help article for more tips.

    https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

     

    Nancy O'Shea— Product User & Community Expert
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