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Participant
April 6, 2015
Answered

I have tried downloading about 6 times and this is the message I keep getting. Pls. tell me what to do!!Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR:--- Summary ----- - 0 fatal error(s), 2 error(s) ERRO

  • April 6, 2015
  • 1 reply
  • 243 views

I have tried downloading about 6 times and this is the message I keep getting.  Pls. tell me what I am doing wrong

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

ERROR: System check returned with error : 6I have tried downloading about 6 times and this is the message I keep getting

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    April 6, 2015

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

    lindah61043499
    Participant
    April 7, 2015

    I am having the same problem.  Does anyone know how to fix this?