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Tamara1901
Participant
May 29, 2014
Question

I have tried to install trial of AI several times and the install fails. I have Mac 10.9.2 so not sure why its not installing. Please help.

  • May 29, 2014
  • 1 reply
  • 156 views

Cant's install Adobe Illustrator.  Can anyone help?

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    1 reply

    Ned Murphy
    Legend
    May 29, 2014

    Can you describe your experience with these attempts as far as what version you are trying to install from where and what actions you take?  HOw far into the download/install process do you get before it fails?

    Tamara1901
    Participant
    June 1, 2014

    Hi, Thanks Ned.  I click on the 'try now' or install icon and then the download begins.  When it gets to about 50% installed it stops and says, install fail then try again.  I try again and again, but each time its stops at about the 50% point.