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claudd
Participant
November 20, 2018
Answered

I haven't received my refund yet...

  • November 20, 2018
  • 1 reply
  • 842 views

I purchased the creative cloud membership on November 7th to complete a quick project. I canceled my membership on November 10th and received a cancellation confirmation email and I was also told after I canceled that I would get a full refund, but I still have yet to receive my refund. I am confused why I haven't gotten it yet since it has already been 10 days.

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Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 20, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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