Skip to main content
claudiag83724200
Participating Frequently
July 7, 2015
Question

I installed application manager and OI should install Adope support advisor butits not longer supported. caused of this I could notinstall cc trial so what to do?

  • July 7, 2015
  • 2 replies
  • 334 views

I  try to install application manager and OI should install Adope support advisor butits not longer supported. caused of this I could notinstall cc trial so what to do?

This topic has been closed for replies.

2 replies

claudiag83724200
Participating Frequently
July 7, 2015

hello Pattie

tahnks but i can´t finish adobe creative cloud apps. it tols that is installing and at aböut 50% window is closed and nothing happend

Pattie-F
Legend
July 7, 2015

Claudia,

Please first install the Adobe Creative Cloud Desktop app:

Download Adobe Creative Cloud apps

and then use the Adobe Creative Cloud Desktop app to install apps:

Creative Cloud Help | Download, install, update, or uninstall apps

Please give this a try and let us know if it solves your issue.

This may also be helpful.

Creative Cloud Help- How To Download the Adobe Creative Cloud desktop App and CC apps

Pattie

moving to Trial Download & Install

claudiag83724200
Participating Frequently
July 7, 2015

hello Pattie

tahnks but i can´t finish adobe creative cloud apps. it tolds that is installing and at about 50% window is closed and nothing happend

Pattie-F
Legend
July 7, 2015

Claudia,

What type of computer (Mac/PC)  and operating system are you using?

Please try running the Adobe Cleaner tool. If it is present, Select the option "Adobe Application Manager" and then click on "Clean up Selected" and do the same for " Adobe Creative Cloud App "

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

zip file:

https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…