Skip to main content
Participant
October 25, 2015
Answered

I just bought Elements 14 and must have missed something because the order is only giving me Downloads for Windows and I'm on Mac. I have the serial number for the Windows download. How do I switch to Mac downloads?

  • October 25, 2015
  • 2 replies
  • 253 views

I just bought Elements 14 and must have missed something because the order is only giving me Downloads for Windows and I'm on Mac. I have the serial number for the Windows download. How do I switch to Mac downloads?

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi,

    Please see Exchange a product for a different language or platform version

    Regards,

    Sheena

    2 replies

    Participant
    October 25, 2015

    Following... cause i just made the same mistake... i just bought a new version for Mac hoping that i can return/deactivate my win version...

    BTW mac version works perfect...

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    October 25, 2015