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tiffanyroseyork
Participant
December 28, 2018
Question

I just downloaded Lightroom Classic CC to my laptop. (I do not have Windows 10). Every time I try and open it, a prompt come up saying "We cannot verify your subscription status.

  • December 28, 2018
  • 1 reply
  • 161 views

I checked in the adobe website and I am only logged in to one computer.  My account is current.  I have Un-Synchronized the internet time clock and my internet connection says that it has an "excellent connection".  I have used this computer in the past, but my son uninstalled the previous program, which is why I had to reinstall.  I don't know what else to do.  It opens up, and I am about 100% positive, that without this stupid prompt that keeps coming up, it would work just fine! Help!

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1 reply

Peru Bob
Community Expert
Community Expert
December 28, 2018

is your firewall blocking it?