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jeannew45279113
jeannew45279113
Participant
August 18, 2015
Question

I just downloaded the free trial of Adobe Pro DC, got message Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust y

  • August 18, 2015
  • 1 reply
  • 236 views

I just downloaded the free trial of Adobe Pro DC, got message Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust your clock and try again."  I went through all the troubleshooting steps, checked the clock, and it still doesn't work.

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    1 reply

    Atul_Saini
    Atul_Saini
    Legend
    August 18, 2015

    Kindly check: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    jeannew45279113
    jeannew45279113Author
    Participant
    August 18, 2015

    I already tried all the steps listed here. 

    Atul_Saini
    Atul_Saini
    Legend
    August 18, 2015

    Have you checked the hosts file? Are you under a managed network? Please share the OS version as well, so that we can try to assist you appropriately.  

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