Skip to main content
JackieMars71
JackieMars71
Participant
July 1, 2014
Question

I just installed CC. Everytime I try to open Photoshop, I get a window that says,"Adobe Photoshop CC 2014 stopped working" A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availabl

  • July 1, 2014
  • 1 reply
  • 158 views

So far I've turned off fire wall on my McAfee, and uninstalled and reinstalled photoshop then restarted my computer, but I keep getting the same message.

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 1, 2014

JackieMars71 I would recommend reviewing your installation log files to determine if there are any errors during the installation process.  You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices