I just paid $99.00 for something? I wanted to up date my photoshop?

This is a public forum, not the link to Adobe support

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system, and have you recently updated?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems, and what error message do you see?

Saying you bought "something" is not going to get much help

You have posted in one of the Acrobat forums.

What exactly did you buy, pay for, and what exact problem are you having?