I just purchased Creative Cloud / Photoshop, Photoshop did not complete loading. How do I get it?

The dialogue box states that Photoshop did not complete loading. How do I restart Photoshop so it will load and I can use this service I paid for?

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Community Expert

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

Nancy O'Shea— Product User & Community Expert

Community Expert

restart your computer and then follow the suggestion of @Peru Bob.

Community Expert

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