I just purchased Windows CS6, but I need the Mac version!! I somehow missed that in my purchasing. What should I do?

This topic has been closed for replies.

Legend

You can try using chat - select the blue area (Still Need Help?) at the bottom to open a link.

Get chat help with orders, refunds, and exchanges (non-CC)

If that doesn't work you could try arranging for a platform swap... You can swap languages/platforms for a latest version product if you follow the instructions at the following link: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

Participant

Thank you! They make it very difficult to contact someone if you are not a CC member. I appreciate the link!

Legend

You're welcome - best of luck - yes, they are making it more difficult.

Sign up