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Participant
January 5, 2014
Question

I keep getting an error while trying to download premier elements

  • January 5, 2014
  • 1 reply
  • 172 views

The pop up error says "The file archive part of Adobe Premiere Elements is missing.

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    1 reply

    kglad
    Community Expert
    Community Expert
    January 5, 2014

    Some Windows product downloads include two files: an .exe file and a .7z file. To install the software, it's necessary that both files are downloaded and located in the same folder.

    if version 8: http://helpx.adobe.com/premiere-elements/kb/troubleshoot-premiere-elements-8-installation.html