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T
tomh13561743
Participant
October 29, 2015
Question

I lost my serialnumber

  • October 29, 2015
  • 1 reply
  • 169 views

after my computer broke down i've recovered my files. I have everyting i need to reinstall photoshop elements 9 on my new computer.  Of cours I need a serial number, but the problem is that I dont have one becouse when I bought my previous PC photoshop was preinstalled (as a promotion).

is there a posibilety to receve a LEGIT serial number?

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    1 reply

    hans-g.
    hans-g.
    Legend
    October 29, 2015

    Hello Tom,

    you should have a look at Adobe's database, to see what's stored/saved about your accounts. Here you will find general infos about your Adobe Account

    https://accounts.adobe.com/>>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.

    And to find your serial number have a look there http://helpx.adobe.com/x-productkb/global/find-serial-number.html  >>> I lost my serial number >> see comment.

    The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-activation

    Hans-Günter

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