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A
Alexandre_Costa17
Participant
June 17, 2020
Question

I'm having a problem installing adobe creative cloud and the products.

  • June 17, 2020
  • 1 reply
  • 347 views

 

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 17, 2020

    Alexandre, sorry you are encountering problems. What type of Creative Cloud membership are you using?  There is no membership assigned to the e-mail address you used to post to this public discussion forum.

     

    Finally, is the computer owned by you or by the educational institution you attend or work for?

      A
      Alexandre_Costa17Author
      Participant
      June 17, 2020

      I'm at home working in my own computer, but using my school email. I was supposed to have access at all products. But I'm not sure if that is the problem because before I even login, when I tried to reinstall (many times), the installation always stopped at 56%. It might be other problem but I cant really know what.

      Jeffrey_A_Wright
      Jeffrey_A_Wright
      Legend
      June 17, 2020

      Ok, thanks for the update, Alexandre.  For your next step please contact your education institution to verify how to access and install the applications that they are providing you.

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