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theo_1780
Jan 9, 2026 11:03 PM UTC
Question

I'm having trouble downloading stuff on the Adobe Creative Cloud

My creative cloud started updating once I opened it and is now stuck at 43%. I'm trying to download Fresco however the update is making me incapable of downloading something else. I need help.

3 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jan 10, 2026 12:41 AM UTC

If restarting the computer doesn't work, try restarting your modem/router.

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    Kanikas
    Kanikas
    Legend
    Jan 12, 2026 6:01 AM UTC

    Hi theo_1780, 

     

    Did the steps shared above help you? Was the issue resolved? 

     

    Thanks 
    ^KS

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 10, 2026 12:30 AM UTC

    restart your computer

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