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navneetguptacse
Participant
May 24, 2026
Question

I'm no longer able to download the pre-generated packages for a single app.

  • May 24, 2026
  • 1 reply
  • 14 views

Hi Team,

I'm no longer able to download the pre-generated packages for a single app. While I'm trying to access and download the package, it's showing an error and the download is not proceeding successfully.

Previously, I was able to download the packages without any issue, but now it seems to be failing consistently.

Could you please check and help resolve this issue?

Thank you.
 

 

    1 reply

    Bill Silbert
    Community Expert
    Community Expert
    May 25, 2026

    This is a user to user forum. It sounds like the problem that you’re experiencing should be addressed to Adobe Customer Care https://helpx.adobe.com/contact.html.