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Participant
June 18, 2025
Question

I'm struggling to uninstall my adobe photoshop

  • June 18, 2025
  • 2 replies
  • 132 views

so basically years ago, I uninstalled adobe, but I did it the wrong way and I get this when I try to get rid of it... any way on saving this? is there a tool I can use?

2 replies

kglad
Community Expert
Community Expert
June 18, 2025

you can use the cleaner, or better, reinstall, properly uninstall and then use the cleaner.

Shivangi_Gupta
Community Manager
Community Manager
June 18, 2025

Hi there,

Please follow the steps listed in this article: https://adobe.ly/4kN5ISY

If they don't work, please use Cleaner tool as suggested by the experts above.


^Shivangi

Community Expert
June 18, 2025

Did you deactivate first, or if not do you have another Adobe program to deactivate first? If not, you will not be able to reactivate your license if you continue to need it.

 

 After that the cleaner tool can be used to remove all other components if the installer is not working: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html