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Participant
December 31, 2013
Answered

I'm stuck at 90%!!!

  • December 31, 2013
  • 1 reply
  • 23606 views

I'm using creative cloud and my download stopped at 90% after about 3 hours of downloading. I would rather not stop and restart the download because i would not like to wait another 3 hours. Is there anywhere else i can trial the InDesign CC?

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Correct answer Jeffrey_A_Wright

LindyZ if the download is no longer proceeding then you will want to cancel the process.  You can use the instructions offered at http://prodesigntools.com/adobe-cc-direct-download-links.html to do a direct download of the base installer.  Please make sure to complete the Very Important Instructions section prior to clicking on the download link.

If the direct download option fails then you would appear to be facing difficulties regarding the stability of your Internet connection.  Please try a wired connection if you are on wireless or try an alternate connection.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
December 31, 2013

LindyZ if the download is no longer proceeding then you will want to cancel the process.  You can use the instructions offered at http://prodesigntools.com/adobe-cc-direct-download-links.html to do a direct download of the base installer.  Please make sure to complete the Very Important Instructions section prior to clicking on the download link.

If the direct download option fails then you would appear to be facing difficulties regarding the stability of your Internet connection.  Please try a wired connection if you are on wireless or try an alternate connection.

Participant
May 30, 2014

@Jeff A Wright If I use the link to the direct download on the page you metioned , I get

Access Denied

  You don't have permission to access "http://trials3.adobe.com/AdobeProducts/IDSN/9/osx10/InDesign_9_LS20.dmg?" on this server.

Reference #18.2d60645f.1401444324.193ea130 

Jeffrey_A_Wright
Community Manager
Community Manager
May 30, 2014

MementoVivi please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.  If you continue to face difficulties then please utilize a different web browser.