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larsa15555144
larsa15555144
Participant
May 14, 2015
Answered

I'm trying to download a free trail of Photoshop and Dreamweaver. After the download it says 'Updating failed' (49)

  • May 14, 2015
  • 1 reply
  • 156 views

I'm trying to download a free trail of Photoshop and Dreamweaver. After the download it says 'Updating failed' (49)

This topic has been closed for replies.
Correct answer Govardhan.V

Navigate to  C: > Program Files >Adobe .

Open Adobe folder and locate folder named " Adobe Photoshop CC 2014"  and open it .

Locate Photoshop launch file inside and launch Photoshop cc 2014 application .

Once the application is fully launched , Quit Creative Cloud desktop application .

Then in the Photoshop CC 2014 application , click on Help menu button and select Updates option .

Let me know whether you can update Photoshop.

1 reply

Govardhan.V
Govardhan.V
Participating Frequently
May 14, 2015

Are you using Windows computer or Mac ?

larsa15555144
larsa15555144Author
Participant
May 14, 2015

Windows 8

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
May 14, 2015

Navigate to  C: > Program Files >Adobe .

Open Adobe folder and locate folder named " Adobe Photoshop CC 2014"  and open it .

Locate Photoshop launch file inside and launch Photoshop cc 2014 application .

Once the application is fully launched , Quit Creative Cloud desktop application .

Then in the Photoshop CC 2014 application , click on Help menu button and select Updates option .

Let me know whether you can update Photoshop.

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