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michaelm84830830
Participant
October 18, 2015
Answered

I'm trying to download the 30 day trial of PS and AI and it says its "downloading now", but it isn't. There is nothing happening nor is there a file in my downloads. It's been over an hour now and i've tried 3 times,. Can anyone assist?

  • October 18, 2015
  • 1 reply
  • 151 views

I'm trying to download the 30 day trial of PS and AI and it says its "downloading now", but it isn't. There is nothing happening nor is there a file in my downloads.  It's been over an hour now and i've tried 3 times.  Can anyone assist?

    This topic has been closed for replies.
    Correct answer kglad

    if you follow all 7 steps you can directly download a trial here:  Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 18, 2015

    if you follow all 7 steps you can directly download a trial here:  Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.