I'm trying to download the trial version of Adobe Audition. It asks me to sign in, I enter my ID and password, and I get an error message saying "We are unable to contact Adobe. Please connect to the Internet and try again." Needless to say, I am

I'm trying to download the trial version of Adobe Audition.  It asks me to sign in, I enter my ID and password, and I get an error message saying "We are unable to contact Adobe.  Please connect to the Internet and try again."  Needless to say, I am connected to the Internet when I try to do it.  Anyone have any idea what's wrong?  Thanks.