Skip to main content
baiero
Participant
February 26, 2016
Question

I'm trying to downloading Illustrator

  • February 26, 2016
  • 2 replies
  • 296 views

I'm trying to downloading Adobe Illustrator  for 2 days and everytime that I try to install/open the Illustrator appears a message saying that the "Error 213:11 have occurred". Can someone help me?

    This topic has been closed for replies.

    2 replies

    Monika Gause
    Community Expert
    Community Expert
    February 26, 2016

    Are you using the Creative Cloud App?

    baiero
    baieroAuthor
    Participant
    February 26, 2016

    Yes! I've already downloaded with the Creative Cloud App but when I try to open it, this message appears.

    Monika Gause
    Community Expert
    Community Expert
    February 26, 2016

    This looks like a licensing error, that might happen when a folder is read/write protected.

    I will ask a colleague to transfer your thread into the install forum