I'm trying to downloading Illustrator

Forum|Forum|10 years ago
February 26, 2016
2 replies
296 views

I'm trying to downloading Adobe Illustrator for 2 days and everytime that I try to install/open the Illustrator appears a message saying that the "Error 213:11 have occurred". Can someone help me?

This topic has been closed for replies.

Bani Verma

Legend

Hi Baiero,

Please refer to the below threads:

Troubleshoot Adobe Creative Cloud download, install, and update issues

Error downloading, installing, or updating Adobe Creative Cloud apps

Install log error: "License store does not allow writing" | Adobe Creative Suite 5.5, Adobe Creative Suite 5

Let us know if this helps.

Monika Gause

Community Expert

Are you using the Creative Cloud App?

baieroAuthor

Participant

Yes! I've already downloaded with the Creative Cloud App but when I try to open it, this message appears.

Monika Gause

Community Expert

This looks like a licensing error, that might happen when a folder is read/write protected.

I will ask a colleague to transfer your thread into the install forum

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded