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Participant
September 14, 2013
Answered

I'm trying to fix CC application manager installation problem, but cannot install after uninstall

  • September 14, 2013
  • 1 reply
  • 512 views

I had a problem updating the CC application manager, so completely uninstalled it.  Now when I go to the download center to download the application, it tells me that I'm running a system that is no longer supported.  The System Requirements show support for Mac OS X v10.7 and v10.8 - I'm running v10.7.  Any clues as to why this is not working?  Thanks!

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Correct answer Romsinha-9KMEUt

Hi runningkatze,

Please try to download from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .

Kindly follow the very important instructions before download..

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
September 14, 2013

Hi runningkatze,

Please try to download from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .

Kindly follow the very important instructions before download..

Regards,

Romit Sinha

Participant
September 14, 2013

Thanks Romit - that worked.

In the end I had to uninstall all of the CC apps, use the cleaner and then everything worked well.  I should be back up and running in no time at all!