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Participant
May 2, 2015
Question

I'm trying to install and the Application Manager continues to "quit unexepctedly" can't figure out why! Mac

  • May 2, 2015
  • 1 reply
  • 96 views

Trying to get Photoshop and says it needs to be opened with the application manager.  So as that is opening, it quits unexpectedly.  Any ideas? 

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1 reply

Govardhan.V
Participating Frequently
May 2, 2015

1)Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.

(Applications>Utiliites)

Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.

2)  Trash Adobe Creative Cloud from Applications as well.

3) Click on the below link and download & run Adobe Cleaner tool :

Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .

https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip

4) Click on the below link and download Adobe Application Manager and install the same .

Once the installation process is completed , the installation box will disappear.

Then open Applications folder and locate Adobe Application Manager launch icon and double click on it.

It will start update process and gets updated to Creative Cloud .

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

Then launch Photoshop cc app and check,