I'm trying to install Creatice Suite 5.5 on a new Mac but I get the error message "Inconsistency in the installer database. Please restart your computer and install again."
I have restarted but that doesn't help.

Question

I'm trying to install Creatice Suite 5.5 on a new Mac but I get the error message "Inconsistency in the installer database. Please restart your computer and install again."

I have restarted but that doesn't help.

Jeffrey_A_Wright · Answer

Jonkpirateboy did you migrate/transfer/copy your CS5.5 application to this new Mac?

If so then please utilize the uninstallers located in the Applications/Utilities/Adobe Installers folder. You will then want to run the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Finally if you need a fresh copy of the installation files they are available for download at Download CS5.5 products.

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