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Participant
March 30, 2016
Question

I'm trying to register (again) my copy of Photoshop CS3 Extended. I had some laptop problems and need to reinstall it. When I tried to register the product I was told that my serial number is invalid!???

  • March 30, 2016
  • 1 reply
  • 205 views

I'm trying to register (again) my copy of Photoshop CS3 Extended. I had some laptop problems and need to reinstall it. When I tried to register the product I was told that my serial number is invalid!???

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    March 30, 2016

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

    -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

    -and http://forums.adobe.com/thread/1038761

    Participant
    March 30, 2016

    Windows 10 Pro

    The problem is with Adobe. I did the chat thing. First they told me that my serial number was invalid then they told me that they don't service CS3, any more!

    And no, not the administrator account. But all of the other serial numbers for Adobe products worked just fine!???