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aborges775
aborges775
Participant
August 14, 2014
Question

I'm trying to use the cs2 download applications and getting an invalid libaray/information error. Cannot continue

  • August 14, 2014
  • 1 reply
  • 134 views

Need help getting past error when downloading CS2 applications. Cannot get past Disc1.exe.

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 14, 2014

    ABorges775 what specific error are you receiving?  Also which operating system are you trying to install Creative Suite 2 on?

    aborges775
    aborges775Author
    Participant
    August 14, 2014

    HI Jeff,

    I'm running on Windows XP. The error I'm getting is: "Missing or Invalid Personalization Information. Missing resources library." Thanks for any help.

    Andrea

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 14, 2014

    Andrea please see Error "Please personalize your copy..." or "The serial number..." | InDesign, InCopy | CS2 | Windows XP for information on how to resolve this error.

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