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J
JaimeMX
Participant
August 21, 2014
Question

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence

  • August 21, 2014
  • 1 reply
  • 175 views

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence. Lighroom works perfectly, same in my PC Ps and Lighroom works well.

What can I do?

    This topic has been closed for replies.

    1 reply

    Ratandeep Arora
    Ratandeep Arora
    Participating Frequently
    August 21, 2014

    Hi Jaime,

    You can follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.

    Let me know if it works or not.

    Thanks,

    Ratandeep Arora

    J
    JaimeMXAuthor
    Participant
    August 21, 2014

    Hi Ratandeep

    Thanks for your answer, unfortunately it didn't work. I have no problem with my account, since Lightroom works well in this computer and in my HP desktop also works Photoshop and Lightroom. When I try to open Photoshop appears a label "00 days remaining".

    Regards,

    Jaime Zarza

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