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Participant
August 21, 2014
Question

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence

  • August 21, 2014
  • 1 reply
  • 175 views

I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence. Lighroom works perfectly, same in my PC Ps and Lighroom works well.

What can I do?

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    1 reply

    Ratandeep Arora
    Participating Frequently
    August 21, 2014

    Hi Jaime,

    You can follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.

    Let me know if it works or not.

    Thanks,

    Ratandeep Arora

    JaimeMXAuthor
    Participant
    August 21, 2014

    Hi Ratandeep

    Thanks for your answer, unfortunately it didn't work. I have no problem with my account, since Lightroom works well in this computer and in my HP desktop also works Photoshop and Lightroom. When I try to open Photoshop appears a label "00 days remaining".

    Regards,

    Jaime Zarza