I need a phone number to speak with a human being.

Does anyone know how I can find a phone number to speak with a real live human being about a software purchase which I've paid for but can't download because they say I haven't provided proof that I'm a teacher (which I have already uploaded twice). I'm so frustrated!!! Trying to be nice and reasonable is getting harder and harder.

Thank you for ordering your Student and Teacher Edition product from Adobe.

Note: In order to process your order, academic verification is required. Please follow these instructions to submit your proof of eligibility.

1. Go to the Customer Support Portal (http://www.adobe.com/go/edu_verify_ecomm_us) and log in using your Adobe ID (usually your email address) and password. (gone there)

2. Enter the following order number: (entered it)

3. Attach an electronic copy of your proof of eligibility. (done it)

We will review your identification within one to two business days of receipt. You will be notified when your identification is approved or if there is an issue with the provided identification. Notice will be sent to this email address. Check the order status page (http://www.adobe.com/go/orderstatus) to address any questions about your order.

This is the auto generated response I've been getting.

Thank you for contacting Adobe.

This email is with reference to your Educational order # 282976263. I request you　to submit the valid POE at the earliest in order to process the order.

Here is the list of Valid proof of Academic eligibility (list of the things I've already submitted)

BLAH

"You will have up to 14 days after the case is closed to reopen it if you have additional concerns."
Thank you,
Adobe Customer Care