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ps_cs_activation
Participant
October 2, 2014
Answered

I need help activating my old CS2 software

  • October 2, 2014
  • 2 replies
  • 1874 views

I have been using my Photoshop CS for years now and it has been working fine. Now all of a sudden I have to re activate it. It is not a bootleg or from someone else. I bought the disc and software. My problem is I click on to use PS and it says I have to activate it. The screen says that and internet connection is detected and when I click next it starts to activate and I see the bar moving but then it says the activation systems is not available at this time.

Then I tried to other activating options, I click on activate over the phone. A screen pops up with steps to follow and my serial number and activation code and an activation type code that says "Repair 5:12029.

At the very bottom it requests and authorization code. So I call the number and follow the automated system. I input all the codes and then the automated system says it cannot get me at this time and if I would like to speak to a representative. I hit yes and then a recording says that Adobe is not providing support over the phone and to log on to your Adobe account.

I then logged on to my account to retrieve a code but it does not show me how to get my Photoshop activated again.

I am going crazy and I desperately need to use my Photoshop I don't use it often this why I have not upgraded because for what I do Photoshop CS has been adequate. But I need to finish some work so I need to use it asap.

Thank you

    This topic has been closed for replies.
    Correct answer John T Smith

    If you have CS2 or earlier, there is no activation server (otherwise, you need to provide the exact version)

    CS2 (and earlier) Activation Server replacement software

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

    2 replies

    Arpit Kapoor
    Participating Frequently
    October 7, 2014

    [Moving the discussion to Download & Install forum]

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 2, 2014

    If you have CS2 or earlier, there is no activation server (otherwise, you need to provide the exact version)

    CS2 (and earlier) Activation Server replacement software

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

    ps_cs_activation
    Participant
    October 7, 2014

    John ,

    Thank you so much for your help ! I have loaded CS2 and Illustrator CS2 replacement software on my computer and I am up and running again.

    Can't tell you how appreciative I am.

    Getting the work done...

    Thanks Again