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Participant
November 7, 2022
Question

I need the 2021 version of Photoshop

  • November 7, 2022
  • 1 reply
  • 190 views

I recently got a new computer and went to re-install my Creative Cloud apps, but when it comes to Photoshop, the 2023 version does not seem to support the pressure sensitivity on my tablet (it's off-brand, so the Wacom drivers are useless). I've searched for and tried every solution the internet has to offer and nothing has worked. Since my old computer was running the 2021 version of the Creative Cloud, I tried to simply downgrade to that, but the Creative Cloud app only goes back to the 2022 version which also doesn't support my tablet's pressure sensitivity (I knew this already, which is why I was running 2021 on the old computer; it 2022 didn't support pen pressure on that device either). I've looked around, but the only downloads for the 2021 version seem to be "cracks" or pirated or other dubious sources. Is there any way to legally download Photoshop CC 2021?

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1 reply

Peru Bob
Community Expert
Community Expert
November 8, 2022

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html