i need the mac version of the elements - how do i reach customer service? I was sent the serial # for windows only

Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552

Phone support | Orders, returns exchanges

http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )