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dasiuska
Participant
March 4, 2016
Answered

i need to cancel this plain Creative Cloud membership (one-year)‎

  • March 4, 2016
  • 2 replies
  • 370 views

i need to cancel this plain Creative Cloud membership (one-year)‎ because is very expensive and i don't have money to page

    This topic has been closed for replies.
    Correct answer John T Smith

    To Cancel see reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

    2 replies

    Participant
    June 27, 2021

    hi,

    i just message you because i want to cancel my plan without penalty.

    would you help?

    John T Smith
    Community Expert
    Community Expert
    June 27, 2021

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 4, 2016

    To Cancel see reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link