i need to cancel this plain Creative Cloud membership (one-year)‎

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i need to cancel this plain Creative Cloud membership (one-year)‎ because is very expensive and i don't have money to page

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John T SmithCorrect answer

Community Expert

To Cancel see reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

월

월호5C9D

Participant

hi,

i just message you because i want to cancel my plan without penalty.

would you help?

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John T Smith

Community Expert

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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John T Smith

Correct answer

Community Expert

To Cancel see reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

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