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megapepin75
Participant
December 11, 2015
Answered

I need to Install premiere in my new computer, but it says that has been installed twice... I have access only to one computer... the other one is missing... how can I de activate the old one?

  • December 11, 2015
  • 1 reply
  • 215 views

please help!

This topic has been closed for replies.
Correct answer Rayyann

Hi Jose,

To reset your activation / deactivate license on old machine kindly contact support via chat

Please visit https://helpx.adobe.com/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

****Be sure to log in to adobe.com with the Adobe ID (email)

******Click the “Still Need Help?” option in the blue area at the bottom, and choose CHAT

Hope it Helps !!

Rayyan

1 reply

Rayyann
RayyannCorrect answer
Inspiring
December 11, 2015

Hi Jose,

To reset your activation / deactivate license on old machine kindly contact support via chat

Please visit https://helpx.adobe.com/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

****Be sure to log in to adobe.com with the Adobe ID (email)

******Click the “Still Need Help?” option in the blue area at the bottom, and choose CHAT

Hope it Helps !!

Rayyan