I had an issue with my windows 7 and since then it's been fixed. Now I need to get my sync again and I need to setup my installation of Adobe Cloud so that my apps can sync together. From before I got help and they had to go into my computer (remotely), and delete certain cloud directories. How do I do all that again and install adobe cloud fresh?
Thanks,
Manny
Uninstall Adobe Creative Cloud application .
Creative Cloud Help | Uninstall the Creative Cloud desktop app
After removing Adobe Creative Cloud apps, follow below steps:
Step 1 :
Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]
Step 3 :
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4 :
Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features. list.
Then download and install Adobe Creative Cloud application and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
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