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Participant
December 16, 2014
Question

I need to re-install the PhotoshopCC on the new computer.

  • December 16, 2014
  • 1 reply
  • 151 views

I need to re-install the PhotoshopCC on the new computer. I do not deactivated the software PhotoshopCC on the previous computer did not appear because the deactivation link. Now he no longer appears in Creative Clould desktop for me to reinstall the previous computer, try to disable and re-install it on the new computer. What should I do? This helps the site plays in the client links that do not help at all

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    1 reply

    kglad
    Community Expert
    Community Expert
    December 16, 2014

    with your new computer go here and start your ps download, Adobe: Creative, marketing, and document management solutions

    Participant
    December 16, 2014

    The problem is that no longer appears the link PhotoshopCC. Appears only the Photoshop CC (2014) I had not bought. Just bought and paid for PhotoshopCC

    kglad
    Community Expert
    Community Expert
    December 16, 2014

    remove the OPM.db file and relogin into the cc desktop application using the Adobe ID tied to your subscription.

        Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.

        Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.