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DeniseB13
DeniseB13
Participant
January 15, 2016
Answered

I need to restore my computer how can I re-download my Photoshop I purchased?

WHERE CAN I ACTUALLY SPEAK TO A PERSON?!?!?!?!

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    chiru_ras
    chiru_rasCorrect answer
    Adobe Employee
    January 15, 2016

    Hi,

    You can access the link as follows to download the Photoshop CS6 products installer or can also click on the versions in the right to download any older version installers required.

    Download Creative Suite 6 applications

    If you have Creative Cloud membership for Photoshop CC, you can access the link as follow and download/install the Creative Cloud App first and sign-in there, move to the ""Apps"" tab at the top and start downloading/installing Photoshop CC

    Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

    Thank you.

    View reply

    12 replies

    Duane29629517wjge
    Participant
    April 27, 2023

    Now I/m really confused. PERSONAL INFORMATION REMOVED

    Just want to get my original back I have been usin since I bought it about 1997 I love it.

    I moved 3 years ago & I can't find box with book & Disc in it.

    Duane

     

    This is a public forum, do not post personal information... Moderator

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 27, 2023

    >want to get my original back

     

    Original WHAT?

    Program name and version needed for anyone to try and help

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    Duane29629517wjge
    Participant
    April 30, 2023
    The disc and the book are in the original box but I can't find it.
    Someone said I was ridiculous to think the 1997 version would work in 2023
    but they are wrong it was working just fine.
    When my computer was stolen from my home in 2006 I was able to get a person
    on the phone who gave me a number to put in and r
    That restored it just fine.
    But now they don't answer the phone so I can't get the help I need.
    I use it every day for lots of things and I don't need anything newer!
    SARG
    Translate
    chiru_ras
    Adobe Employee
    chiru_rasCorrect answer
    Adobe Employee
    January 15, 2016

    Hi,

    You can access the link as follows to download the Photoshop CS6 products installer or can also click on the versions in the right to download any older version installers required.

    Download Creative Suite 6 applications

    If you have Creative Cloud membership for Photoshop CC, you can access the link as follow and download/install the Creative Cloud App first and sign-in there, move to the ""Apps"" tab at the top and start downloading/installing Photoshop CC

    Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

    Thank you.

    Translate
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