I never signed for anything and can't cancel without paying a larcenous feee

Question

How do I get out of a bad deal I never asked for?

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

Szalam · Accepted Answer

If you want to cancel your subscription, you can go here.

However, if you agreed to a particular subscription plan that has a cancellation fee (which are always clearly outlined in the terms you agree to when you sign up), you may be out of luck.

Nancy OShea · Answer

There's nothing to sign. Service begins as soon as your initial payment is processed. See link below for details. Legal subscription terms | Adobe

If you joined Creative Cloud for the annual plan, then you have a 1 yr commitment to the plan and 14 days in which to cancel, after which early cancellation means a penalty fee = to 50% of the remaining contract amount.

Nancy

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