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david rk39718589
Participant
November 6, 2015
Answered

I own license for Lightroom 6, Elements Photoshop and Elements Premiere. I tried the Light room CC/Photoshop CC product, did't like it, uninstalled it and installed my owned products. Adobe keeps updated my products and treating them like the CC prod

  • November 6, 2015
  • 1 reply
  • 262 views

I own license for Lightroom 6, Elements 14 Photoshop and Elements 14 Premiere. I tried the Light room CC/Photoshop CC product, did't like it, uninstalled it and installed my owned products. Adobe keeps updated my products and treating them like the CC product. These updates deactivate my products  and putting me back on the 30 day trial. How do I fix this. I have an iMac

    This topic has been closed for replies.
    Correct answer kglad

    uninstall all your adobe problematic programs including the cc desktop app.

    clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

    restart your computer and reinstall your perpetually licensed programs.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 6, 2015

    uninstall all your adobe problematic programs including the cc desktop app.

    clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

    restart your computer and reinstall your perpetually licensed programs.

    D
    david rk39718589Author
    Participant
    November 7, 2015

    This solution worked, Thank You.  CC desktop was still running and causing my problem. I did not realize that I had three things to uninstall vs just the two applications before I installed my owned applications. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 7, 2015

    you're welcome.

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