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Cat22086289wq6j
Participant
June 14, 2026
Question

I own Photo Elements 2023, but on my new computer it won't install. Since 2023 runs on Window 11, how do install 2023 on my new computer?

  • June 14, 2026
  • 2 replies
  • 16 views

I got Microsoft Visual C++ 2013 Redistributable but that didn’t help. What next?

    2 replies

    Jeff_A_Wright
    Community Manager
    Community Manager
    June 15, 2026

    Thank you for posting, ​@Cat22086289wq6j.

     

    I am sorry you are unable to use your Photoshop Elements 2023 license on your new Windows 11 computer. In addition to the helpful suggestions offered by ​@kglad, can you let us know what is preventing you from installing and using the software? Are you receiving an error message?

     

    Please see 

     for information on how to download non-subscription versions of Photoshop Elements including 2023.

    kglad
    Community Expert
    Community Expert
    June 14, 2026

    check specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

    Cat22086289wq6j
    Participant
    June 15, 2026

    Check specs? This answer is just as disingenuous as the procedure I had to go through to figure out that Adobe wants me to shell out $79 to upgrade. Why don’t they just say so, instead of a tortuous message about missing .dll files, leading to a complete waste of time downloading Visual C++ 2013 Redistributable?

    kglad
    Community Expert
    Community Expert
    June 15, 2026

    yes, check if your computer’s specs meet your versions requirements. 

     

    and you don’t need to upgrade unless you have an incompatible computer and a current version is compatible.