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Cat22086289wq6j
Participant
Jun 14, 2026 4:09 PM UTC
Question

I own Photo Elements 2023, but on my new computer it won't install. Since 2023 runs on Window 11, how do install 2023 on my new computer?

I got Microsoft Visual C++ 2013 Redistributable but that didn’t help. What next?

    5 replies

    Jeff_A_Wright
    Community Manager
    Community Manager
    Jun 15, 2026 1:19 PM UTC

    Thank you for posting, ​@Cat22086289wq6j.

     

    I am sorry you are unable to use your Photoshop Elements 2023 license on your new Windows 11 computer. In addition to the helpful suggestions offered by ​@kglad, can you let us know what is preventing you from installing and using the software? Are you receiving an error message?

     

    Please see 

     for information on how to download non-subscription versions of Photoshop Elements including 2023.

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    kglad
    Community Expert
    Community Expert
    Jun 14, 2026 4:16 PM UTC

    check specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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    Cat22086289wq6j
    Participant
    Jun 15, 2026 8:43 AM UTC

    Check specs? This answer is just as disingenuous as the procedure I had to go through to figure out that Adobe wants me to shell out $79 to upgrade. Why don’t they just say so, instead of a tortuous message about missing .dll files, leading to a complete waste of time downloading Visual C++ 2013 Redistributable?

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    kglad
    Community Expert
    Community Expert
    Jun 15, 2026 12:53 PM UTC

    yes, check if your computer’s specs meet your versions requirements. 

     

    and you don’t need to upgrade unless you have an incompatible computer and a current version is compatible.

     

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