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ceyhunt
Participant
August 12, 2018
Answered

I paid but I can not see the order

  • August 12, 2018
  • 1 reply
  • 276 views
I paid for Students and Teachers Plan. But I can not see the order.
I see the provisioning process in my credit card.
I logged in using the google button. 
EMAIL REMOVED

but I logged in using the google button.
so I logged in with the google button, not with the adobe username and password

Please help me

[personal information removed per policy - https://forums.adobe.com/docs/DOC-3731]

[This is a public forum, not Adobe support, please do not post personal information]

This topic has been closed for replies.
Correct answer kglad

when processing is complete you should receive an email.

in the meantime, you can use your 1 week trial by installing the cc desktop app from here https://creative.adobe.com/products/creative-cloud and using it to install your adobe subscription and trial programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 12, 2018

when processing is complete you should receive an email.

in the meantime, you can use your 1 week trial by installing the cc desktop app from here https://creative.adobe.com/products/creative-cloud and using it to install your adobe subscription and trial programs.