I pay for all Creative Cloud apps, yet I see Try and Buy on all the apps I should have access to.

Question

I'm paying an Anual, Monthly plan of $31 a month to have access to all of Adobe Creative Cloud apps, yet I only have access to the basic apps:

I wanted to try Premier pro as it's an app that should be available to me, yet I see "Try and Buy" as the option when it should be install with my plan...

Does anyone know what's going on here??

Thanks!

kglad · Answer

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

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