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clancysbanjo*8
Participant
June 7, 2013
Answered

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

  • June 7, 2013
  • 2 replies
  • 923 views

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.

Acrobate downloaded successfully.  no problem there.  but it won't open.  only gives me the error message that trial has expired and do I want to buy it.  i already bought it so...  i'm stuck.  I have tried shutting everything down and starting again (twice) still the same error.  tried re-downloading. no help.  any ideas?

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

    2 replies

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    June 7, 2013

    Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

    A
    Adobe Employee
    Abhijit_Kr_
    Adobe Employee
    June 7, 2013

    Hi,

    Which version of Acrobat you purchased. Also did you recieve any Serial No or is it a Cloud version.

    regards,

    Abhijit

    R
    Ryan24071449ypz2
    Participant
    April 16, 2022

    a cloud version.

     

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