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rogerm99510338
Participant
December 31, 2015
Answered

I purchased an older version of Photoshop Elements (4.0) - unused product in original packaging, sealed. Trying to install it on my MacBook Air but part was through installation, I get this error message: "The installation failed. The installer encou

  • December 31, 2015
  • 1 reply
  • 265 views

I purchased an older version of Photoshop Elements (4.0) - unused product in original packaging, sealed. Trying to install it on my MacBook Air but part was through installation, I get this error message: "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

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    Correct answer kglad

    then it's probably too old and incompatible.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 31, 2015

    To install old programs on Mac El Capitan os x

    https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

    https://forums.adobe.com/thread/2039319

    https://forums.adobe.com/thread/1979303

    R
    rogerm99510338Author
    Participant
    December 31, 2015

    I changed the Mac Gatekeeper setting to "anywhere" and tried installing software again - same error message unfortunately

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 31, 2015

    then it's probably too old and incompatible.

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