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Participant
September 3, 2015
Question

I purchased Photoshop CS6 Extended Student and Teacher Edition (Full, Windows, English, Download) and Lightroom 5 Student and Teacher Edition (Full, Mac/Win English, Download in June 2013 for my PC. I am looking to buy a mac and would like to transf

  • September 3, 2015
  • 2 replies
  • 1200 views

I purchased Photoshop CS6 Extended Student and Teacher Edition (Full, Windows, English, Download) and Lightroom 5 Student and Teacher Edition (Full, Mac/Win English, Download in June 2013 for my PC.  I am looking to buy a mac and would like to transfer these to it, is that possible?

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    2 replies

    John Waller
    Community Expert
    Community Expert
    September 3, 2015

    ‌The Lightroom serial number works on both Mac and Win (refer the Mac/Win description in your post)

    Download LR 5.7.1 for Mac

    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1

    Install then enter your LR5 serial number.

    Ani*Adobe
    Inspiring
    September 3, 2015

    Hi there,

    Yes, you can request for a swap of license, see help here - https://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

    ^Ani

    Participant
    September 3, 2015

    I have followed your email link and I can see the products I have registered, but I don't see when and how I contact you to change? Is there a simple way to do this by having a phone number of a member of staff at Adobe who I can call when I have the new mac and transfer the licenses from windows to mac.

    Ani*Adobe
    Inspiring
    September 3, 2015

    Please click on the URL here https://helpx.adobe.com/contact.html?step=ZNA_id-signing

    Click on Still need help? Contact us.to get connected to staff online.