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julies53114013
Participant
August 11, 2015
Answered

I purchased photoshop elements 12 a few years back but my computer crashed and I lost all my software and files. How can I get it back?

  • August 11, 2015
  • 1 reply
  • 197 views

I bought and downloaded photoshop elements 12 and I want to reinstall it. How can I when I never had a disc? Do you keep purchase records? My computer ended up with a virus and I lost all my files and software. I don't really want to purchase it all over again.

    This topic has been closed for replies.
    Correct answer John T Smith

    As long as you have your serial number, or check Adobe ID you simply download and install again

    Other downloads

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 11, 2015

    As long as you have your serial number, or check Adobe ID you simply download and install again

    Other downloads